Casino slot technician job description
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Slot technicians typically need at least a high school diploma or its equivalent. Most workers receive training while on the job. Job applicants who have completed postsecondary courses in basic electronics or machine maintenance may be more likely to find employment. Certificate or associate programs in telecommunications technology, slot technology, or electronics engineering technology may also help prepare a person for a career as a slot technician. Coursework may range from basic electronics maintenance and digital circuits to slot machine operations and troubleshooting. Other topics that may be covered in these programs include PC troubleshooting and repair, fiber optics, slot machine power supplies, cisco networking and gaming laws. Slot technicians require very little formal education. Learn about the training, job duties and other job information to see if this is the right career for you.
Slot technician job description and education requirements
Slot technicians require very little formal education. Learn about the training, job duties and other job information to see if this is the right career for you.
Slot technicians work in gaming establishments maintaining, inspecting and repairing slot machines. These positions usually only require a high school diploma or GED.
Essential information
Slot technicians, also called slot mechanics, inspect, maintain, and repair slot machines, and these professionals often work at casinos or other gambling establishments. Some complex problems can't be fixed on the floor, and technicians may be required to prepare cost estimates and submit repair requests to superiors for approval. Technicians are also responsible for periodic maintenance, equipment testing and service calls. Other duties may include keeping a log of repair work and noting problematic machines. Aspiring slot technicians can find work with a high school diploma.
Required education | GED or high school diploma |
recommended skills | familiarity with electronics, customer service skills |
projected job growth (2018-2028) | 0% for coin, vending, and amusement machine servicers and repairers* |
average salary (2018) | $36,390 for coin, vending, and amusement machine servicers and repairers* |
Source: *U.S. Bureau of labor statistics.
Educational requirements for a slot technician
Slot technicians typically need at least a high school diploma or its equivalent. Most workers receive training while on the job. Job applicants who have completed postsecondary courses in basic electronics or machine maintenance may be more likely to find employment. Certificate or associate programs in telecommunications technology, slot technology, or electronics engineering technology may also help prepare a person for a career as a slot technician. Coursework may range from basic electronics maintenance and digital circuits to slot machine operations and troubleshooting. Other topics that may be covered in these programs include PC troubleshooting and repair, fiber optics, slot machine power supplies, cisco networking and gaming laws.
Job outlook and salary statistics
The U.S. Bureau of labor statistics (BLS) predicted employment for workers who repair and service coin, amusement, and vending machines would experience no growth between 2018 and 2028. The bureau also noted that the average salary for these workers was $36,390 as of may 2018.
Slot technicians usually receive training on the job. Related certificate and associate's degree programs are available that may make candidates more likely to find employment.
Slot technician resume samples
The best examples from thousands of real-world resumes
Handpicked by resume experts based on rigorous standards
Tailored for various backgrounds and experience levels
Slot technicians are employed by gambling establishments and are responsible for maintaining and repairing slot machines. Resume samples for slot technician showcase duties like diagnosing technical issues, performing repairs, reporting to supervisors, preparing cost estimates, submitting repair requests, and maintaining work logs. Based on our collection of example resumes in the area, essential job skills are knowledge of slot machines, troubleshooting, teamwork, time management, recordkeeping, practical skills, and dexterity. Most slot technicians hold a high school diploma.
Find out what is the best resume for you in our ultimate resume format guide.
Lead slot technician III
Supervise 9 technicians to provide service and maintain 100% functionality for over 1700 video lottery terminals
- Maintain accountability and accuracy of over $80,000 in inventory
- Assisted with the installation of video slot terminals at MD live casino
- Coordinate projects for floor renovations, game modifications, and upgrades
- Troubleshoot machines and other gaming components accurately and repaired quickly to maintain functionality efficiency
Slot technician
Successfully perform preventative maintenance, troubleshooting and repair of slot machines, digital and neon signage in a casino with multi-million dollar annual revenue.
- Effectively work with casino management to resolve customer disputes in issues involving electronic gaming machines.
- Diagnose performance issues with TV's through preventative maintenance and root cause analysis troubleshooting.
- Responsible for maintaining, troubleshooting and repairing the 2600 casino slot machines from 15 different manufacturers.
- Reprogram CPU boards and set all AGCO regulated options on slot machines.
- Convert themes, upgrade software and move slot machines as required.
- Perform jackpot inspections as outlined by the internal control manual by verifying the slot machine has not been tampered with.
- Monitor all slot machine inventory, future projects, upgrades, new regulations and order all required parts.
Lead slot technician
Perform preventive maintenance on 1,440 slot machines in accordance with departmental policies and procedures.
Cruise ship slot technician jobs
Slot technician job description and duties:
- responsible for the maintenance and repairs of all cruise ship casino devices and machines - slot machines, currency changers, card shuffling, coin-handling and other machines as well as video arcade games and computerized gym equipment
- except his/ her main duties of servicing and repair the slot technician would be present in the casino during working hours, walking around the tables and slot machines and providing help to passengers, answering questions, explaining specifics of various casino devices
- monitors players for improper use of machinery and possible attempts for cheating and reports to management and security if such cases occur
- responsible for re-filling the slot machines with coins and testing electrical and coin-handling systems
- collect bills and coins from the currency exchange machines and makes settlements with cashier cage to balance assets and cash retrieved from the machines
- must be well groomed, keep presentable personal appearance and follow company guidelines regarding uniforms and personal hygiene
- may be required to participate in passenger and crew safety drills as well as to show directions to passengers during embarkation and to attend company meetings and training activities
Slot technician job requirements:
High school diploma or basic education equivalent is preferred, but no mandatory
Formal training in repair of a variety of electrical, mechanical and electronic equipment
Previous experience as a slot technician in a casino is preferred
Candidates must be able to count paper money and coins currency quickly and accurately and to perform basic math functions with regard to monetary units and compute slot machine percentages
Excellent communication skills and good command of the english language are required, knowledge of additional languages is a plus
Previous cruise ship experience is an asset, but is not mandatory
Casino slot technician requirements
Slot technicians maintain and repair gaming machines at casinos.
Related articles
Casino slot technicians adjust, maintain and repair slot machines, video games and other gaming and gambling equipment. They may also collect money from slot machines and fill machines with the coins that users can win. They work anywhere from brick-and-mortar casinos, such as those in las vegas, to the casinos on board cruise ships. Regardless of the casino, to work as a slot technician you must meet minimum education and experience requirements.
Experience
Most casinos prefer their slot technicians to have previous gaming experience. You will also be expected to have knowledge and experience in repairing and troubleshooting electrical, mechanical or other electronic equipment, gaming or otherwise. Being able to determine if someone has tampered with a machine, or is somehow cheating on a machine, is another quality that can help you succeed. Having previous management experience will also come in handy, especially if you would like to supervise the staff at the casino where you work.
Education
A college degree isn't required to work as a slot technician; you only need a high school diploma or GED. However, if you’re interested in pursuing this career, consider taking classes in electrical and mechanical repair, as they will be beneficial to you and give you an advantage. You’ll not only get the training that most casinos want you to have, but also some exposure to the types of repair problems you’ll encounter on the job.
Skills
Since some casinos never close, you may perform some of your duties while guests are playing nearby games. Having impeccable customer service skills will serve you well, as will knowing how to resolve typical problems or requests that customers in a casino environment have. You should also be able to recognize when to notify a supervisor or manager about potential issues among guests. Further, most casinos will expect you to carry strong math skills and be able to count bills and coins quickly and accurately.
Other requirements
If you desire to work in a casino as a slot technician, be able to stand for long periods of time and lift and carry heavy items, potentially up to 50 pounds. Some casinos, like those on cruise ships, may want their slot technicians to know life-saving skills, like CPR. The casino where you work will also let you know if you must pass any state or city licensing exams specifically for casino employees. For example, the cahuilla casino in anza, california requires its slot technicians to train for and pass a title 31 exam and obtain a gaming license through the cahuilla tribal gaming agency. You will also likely need to pass a drug test.
References (2)
About the author
William henderson has been writing for newspapers, magazines and journals for more than 15 years. He served as editor of the "new england blade" and is a former contributor to "the advocate." his work has also appeared on the good men project, life by me and the huffington post.
Slot technician mid level
Casino palace
- Nos. Of opening : 10
- Location :durbarmarg
- Experience : 1 year +
- Working position : mid level
- Salary : negotiable
- Category : technician
- Nature : full time
Job description
Slot technicians work in gaming establishments maintaining, inspecting and repairing slot machines. Technicians may require to prepare cost estimates and submit repair requests to superiors for approval. Technicians are also responsible for periodic maintenance, equipment testing and service calls. Other duties may include keeping a log of repair work and noting problematic machines.
Apply instructions
Candidates have three ways to apply for the job. Candidates can either apply online or send mail including CV or visit our casino palace HR department located within the premises of annapurna hotel at durbarmarg to submit CV. Candidates will be short listed and be informed about interview date.
This job is expired. The company is no longer accepting applications for this position.
Organization summary
Casino palace nepal is one of the luxurious casino in nepal located within the premise of hotel del's annapurna at durbarmarg, kathmandu. It offers a plush interior specially designed for uninterrupted gaming and pure pleasure seeking. Just perfect to spin the wheel, shuffle the pack or roll the dice as you sip your favorite beverage.
The company is a branch casino of most trusted brand casino pride group of casinos and hotel known for its hospitality and high standard of gaming.
Cruise ship casino jobs
The casino is the most profitable direct cash flow venue aboard any cruise ship. Some cruise lines run their own casino operations throughout their fleets, others have their casinos operated by specialized concessions. The casino department offers the following cruise ship jobs: casino manager, assistant casino manager, casino dealer/ croupier, casino cashier and slot technician. In compliance with international custom laws, the casino is only allowed to open while in international waters usually three miles out to sea. Subsequently the staff only work while at sea and have port days off.
Casino manager
The ship's casino is the most profitable department, therefore control and security measures must be kept very tight. He / she is in charge of the entire department and directly supervises supports and evaluates the performance of.
Assistant casino manager
Meets on regular basis with subordinate casino staff to review passenger comments in order to implement revisions and improvements of current practices.
Casino dealer / croupier
Reports to the ship's casino senior supervisor and does not have supervisory responsibilities. He/ she is responsible for a proper conduct of various table games - baccarat, roulette, black jack, let it ride, caribbean stud poker, dice and others. The casino dealer would.
Slot technician
Responsible for the maintenance and repairs of all cruise ship casino devices and machines - slot machines, currency changers, card shuffling, coin-handling and other machines as well as video arcade games and.
Casino cashier
Deals directly with passenger transactions at the casino cage - exchanges cash, coins, casino chips, charges credit cards and shipboard accounts, validates checks in an efficient and friendly manner. The casino cashier balances the cash float on.
Casino manager: job duties, employment outlook, and education requirements
As a casino manager, you're responsible for maintaining and organizing a casino's day-to-day operations. Continue reading for more information about a casino manager's job duties, as well as the education needed for the job and the salary potential. Schools offering hotel & restaurant management degrees can also be found in these popular choices .
What is a casino manager?
Casino managers are in charge of a casino's gaming operations. They monitor gamblers, employees, gaming machines and tables. Casino managers are responsible for explaining and enforcing house rules and removing suspected cheaters. As a casino manager, you will be in charge of staff and may also be responsible for guest services.
What job duties will I have as a casino manager?
The duties of a casino manager include organizing, planning and directing all the gaming operations in a casino. As a casino manager, you'll have additional duties that supervisors will not, such as hiring and firing of staff and scheduling. You'll select and train personnel to meet gaming needs. You'll monitor slot machines and gaming tables for profits and losses. Walking the floor guarantees both gamblers and employees are following the casino regulations and are not cheating.
Along with these tasks, you'll handle guest discrepancies, arguments and scheduling errors. You'll also be in charge of providing complementary rooms, meals and tickets to patrons who spend a lot of time in the casino or spend a lot of money gambling. In large casinos, some managers handle different areas of sales, including food and beverage, reservations, showroom, special events, surveillance and guest services. In general, your goal will be to keep guests in the casino and to have them not seek entertainment, food or other services elsewhere.
What can I expect from this career?
According to the U.S. Bureau of labor statistics (BLS), in 2018 gaming managers made up roughly 4,300 gaming service positions in the country (www.Bls.Gov). Employment is restricted to the 24 states that have legalized casinos. You may manage a land-based casino or a riverboat casino. The BLS anticipates as fast as the average with an increase of 7% in employment opportunities between 2018-2028. As of may 2018, the BLS reported that gaming managers made an average yearly salary of $74,700. The top paying states for managers were nevada, new york and california. Nevada had the highest concentration while california had the highest employment level of gaming managers.
What education requirements do I need?
You must possess a GED or high school diploma. Additionally, you should consider seeking additional education. A bachelor's degree program in hospitality management or business management can teach you the skills needed to run a multi-department casino. College helps you to develop communication, customer service, networking, organization, problem-solving and financial skills.
People who work in casinos are generally required to obtain a license through a regulatory agency like the casino control commission or the casino control board. Every state has varying regulations and age requirements, so check with your state's casino control board to find out your requirements.
What are some related alternative careers?
Two careers that also require only a high school diploma or GED are lodging managers and gaming surveillance officers. Lodging managers are in charge of businesses such as hotels. These managers ensure that guests have a restful and comfortable experience, and they also track financial losses and gains. Gaming surveillance officers monitor casinos to enforce rules and laws. They may use video and audio equipment to oversee casino activities and maintain security footage.
To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:
Job descriptions & requirements for a casino general manager
A casino general manager monitors all aspects of the casino to ensure that its customers are happy.
Related articles
According to the U.S. Bureau of labor statistics, the average salary for a gambling industry general manager was $106,830 in 2012. This job can be very demanding, requiring exceptional customer service skills, leadership ability, mathematical aptitude and the ability to juggle a myriad of responsibility while focusing on the casino's ultimate goals.
Casino management
Casino general managers perform a wide range of tasks to ensure the efficient operation of a casino. If you take on this job, your primary duties will include ensuring that the casino and all of its employees comply with government regulations and making sure the casino earns a profit. You will also have the duty of hiring, training, firing and overseeing supervisors and non-management employees. You might also have responsibility for creating and/or approving work schedules.
Customer interaction
As a casino general manager, you will spend a significant amount of time keeping customers happy. This starts with making sure the casino is clean, intuitively organized and appealing to gamers. It can also involve dealing with customer complaints and suggestions, seeing to the expulsion of troublesome customers, and explaining rules and policies. In addition, you will likely have to monitor activities on the casino floor and keep high rollers happy, so they will continue to spend money.
Environment and hours
The casino environment can be fast-paced and exciting, though it can also prove stressful for managers during busy periods or when dealing with unhappy customers. You will likely work long hours, including nights, weekends and holidays, especially since casinos usually operate around the clock, seven days per week. Though you may work at a desk some of the time, such as when managing the casino's budget, you will probably spend a significant amount of time on your feet and walking around the casino as well.
Preparation
Though some employers might give preference to candidates with associate degrees, others hire individuals with high school diplomas or geds. You might benefit from taking classes in management, especially those that focus on gaming or hospitality, even if you do not earn a degree. Casino experience can also prove helpful, as many employers promote individuals who have worked as dealers or gaming supervisors. In addition, you will likely have to obtain a gaming license from your state's gaming commission or regulatory board.
References (4)
About the author
Jordan meyers has been a writer for 13 years, specializing in businesses, educational and health topics. Meyers holds a bachelor of science in biology from the university of maryland and once survived writing 500 health product descriptions in just 24 hours.
Slot technician mid level
Casino palace
- Nos. Of opening : 10
- Location :durbarmarg
- Experience : 1 year +
- Working position : mid level
- Salary : negotiable
- Category : technician
- Nature : full time
Job description
Slot technicians work in gaming establishments maintaining, inspecting and repairing slot machines. Technicians may require to prepare cost estimates and submit repair requests to superiors for approval. Technicians are also responsible for periodic maintenance, equipment testing and service calls. Other duties may include keeping a log of repair work and noting problematic machines.
Apply instructions
Candidates have three ways to apply for the job. Candidates can either apply online or send mail including CV or visit our casino palace HR department located within the premises of annapurna hotel at durbarmarg to submit CV. Candidates will be short listed and be informed about interview date.
This job is expired. The company is no longer accepting applications for this position.
Organization summary
Casino palace nepal is one of the luxurious casino in nepal located within the premise of hotel del's annapurna at durbarmarg, kathmandu. It offers a plush interior specially designed for uninterrupted gaming and pure pleasure seeking. Just perfect to spin the wheel, shuffle the pack or roll the dice as you sip your favorite beverage.
The company is a branch casino of most trusted brand casino pride group of casinos and hotel known for its hospitality and high standard of gaming.
Casino slot technician job description
Job title : lead slot technician
department : casino operations
property : harrah's north kansas city
shift : varies
status : full-time
Guest service requirement:
The vision of harrahвђ™s north kansas city casino and hotel and harrah's entertainment, inc. Is for each of our brands to be the overwhelming first choice of its targeted customers for casino entertainment. When you work at harrahвђ™s, your most important responsibility is providing truly great service to every guest every time. Youвђ™ll see this in the fundamentals of how we run our business, how we deliver and measure great service, and the policies to support it. All harrahвђ™s employees are expected to provide fast and flawless service, promote our total rewards program, help players feel lucky by wishing them luck, celebrating wins, and providing fast service to keep them in action, recognizing and making players feel special by using the guestsвђ™ names, remembering what they like and anticipating their needs, and providing a spotless, pleasant, and clean environment, which includes dressing neat and clean and being well groomed. By joining the harrahвђ™s team, you are committing yourself to these values and acknowledging your dedication to truly great service.
Position summary/job description:
Leads the slot technician team based on direction from supervisors. Knowledgeable on slot performance operations and machines and is able to function as a technician as needed.
Responsible for highest level of slot machine repairs and advanced technical work.
Installs, tests and maintains electronic gaming equipment and components, systems, and sub-systems required for continuous and efficient business operations. Makes required adjustments, repairs and/or replaces such equipment when needed. Performs duties of slot attendant/host when needed to ensure guest satisfaction and maximum performance of all slot machines on the casino floor.
Assists in the supervision of the overall slot performance operation and promotes internal and external guest development during assigned shifts. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, counsels, guides, mentors and instructs technicians. Work as a technician and support staff for performance supervisors.
Knowledge, skills & education preferred:
High school diploma or equivalent (electronic, trade, or comparable training preferred). Excellent customer service skills specifically communication skills, both verbal and written. Strong leadership abilities. Familiar with word, excel, and SDS preferred. A role model who consistently leads by example. Internal candidates, 6 or less current attendance points, FOCUS leader training and certification. 6-12 months equivalent supervisory experience. Experience in maintaining player-tracking system (SDS, CDS etc.). Minimum of two and a half to three years experience on slot machines and associated equipment. Knowledge and experience in use of electronic test equipment, ex: board testers, multi- meters, o-scopes etc. Electronic/mechanical troubleshooting skills.
Must be able to maneuver to all areas of the casino. Must be able to stand, stoop, bend, as well as lie on back to work inside the confines of a slot cabinet for long periods of time; must be able to push and lift weight up to 75 pounds; must be able to see small objects in poorly lit areas; must be able to work in areas containing high noise levels and secondary smoke; must be able to work at a fast pace and in stressful situations; must be able to read, write, speak and understand english; must be able to respond to visual and aural cues.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service.
Licensing and certification required:
Employees may be required to obtain a missouri gaming commission license. The initial license is paid for by the employee through payroll deduction. All subsequent renewals for the license are paid by harrahвђ™s north kansas city.
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